FAQ's

Here are a few of the frequently asked questions. To provide you with the best customer experience, your feedback is greatly encouraged. If you have any questions please send us an email at support@baloory.com


Q. Where do you ship from?
A. We ship from our partnered warehouses & factories located in the Delhi, India.

Q. How long will it take for my items to arrive?
A. It will usually take 2-5 Days (Domestic) for all orders to arrive. Shipping times vary from product-to-product; based on demand and shipping location.

Q. How long will it take to receive a tracking number?
A. It will take usually between 2-5 business days.

Q. Where is your company located?
A. We have an office in a beautiful country: India; Our physical address is "Mishka Enterprises, 2066/161, Main Road, Ganesh Pura-B, Tri Nagar, 110035 New Delhi DL, India".

Q. Which currency will I be charged in?
A. We process all orders in INR. While the content of the cart is displayed in several currencies, you will checkout using INR at the most current exchange rate.

Q. Will I receive a confirmation number when I place my order?
A. Yes, all customers will receive an order number after placing their orders.
Please contact us if you don't receive one within 24 hours. 

Q. Who can I contact if I have a problem with my order?
A. All inquiries can be forwarded to support@baloory.com 

Q. How can I pay?
A. We accept all Major Credit Cards and wallets and UPI: Visa, Mastercard, Discover, Amex (razorpay) and also PayTM.
We also support COD payments. Note: a some of rs.50 is applicable as COD fee.  

Q. Is Checkout on this site safe and secure?
A. You can be absolutely sure that all purchases here are safe and secure. 

Q. If I enter my email address will you sell my information?
A. We do not sell our customers information. Emails are strictly for follow-up and to send newsletters of our promotions and coupons for discounts. 

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